1. Data that may be collected
Depending on how you contact us, data may include your name, phone number, contact details, messages, project information, website URL, attachments, publicly available technical website data and payment information that you voluntarily provide.
2. Processing purposes
- Receive requests, provide consultation, quotes and services.
- Send technical reports, provide warranty support and handle complaints.
- Protect system security, prevent fraud and document work when necessary.
- Comply with Vietnamese law or lawful requests from competent authorities.
3. Legal basis and principles
We process data when you provide it, consent to a service, when necessary to perform an agreement, protect legitimate interests or comply with a legal obligation. Data is used for the stated purpose, limited to what is necessary and protected with appropriate measures.
4. Data sharing
Web3 Market does not sell personal data. Data may be shared with infrastructure, hosting, domain, communication or technical providers when necessary to deliver services and subject to appropriate safeguards, or with competent authorities upon a lawful request under Vietnamese law.
5. Storage and protection
Data is stored for as long as necessary for the stated purpose, warranty, dispute resolution or legal retention obligations. We use access controls, reasonable technical measures and limit internal access according to work needs.
6. Your rights
You may request access, correction, withdrawal of consent, restriction of processing or deletion of personal data to the extent permitted by law. Some data may not be immediately deleted when necessary to perform an agreement, protect legitimate interests or comply with legal obligations.
7. Cookies and third parties
If the website uses cookies or measurement tools, they are used for operation, experience improvement and security. You can adjust cookies in your browser; disabling them may affect some features.
8. Contact and data complaints
Please use the support channel published on the website. We may request reasonable information to verify the requester before processing a request. This policy is applied in accordance with Vietnamese law.